Assertiveness Skills Masterclass Course Inhouse
Enquire
Get Quote
Course Content
Course Details
Price: Quote Duration: 3 hours Delegates: 4-16 delegates Area: Wales & West
Assertiveness Skills - Course Overview
If multiple people in your organisation need this Assertiveness Skills course then an inhouse programme is likely to be the most effective training option. Our inhouse programmes are simple to arrange and training can be run from your own premises or we will help you select a suitable venue offsite. With all our training courses there are no hidden costs.
The Assertiveness Skills training course aims to equip individuals with the skills to effectively influence, listen, and negotiate with others. Assertiveness, at its core, involves respecting oneself and others while honestly expressing thoughts, feelings, and beliefs. The course provides insights into passive, aggressive, and assertive personalities, allowing participants to assess their position on the passive-aggressive scale. Moreover, attendees will learn to identify unassertive thoughts and develop the ability to challenge them using factual information, data, and personal experience.
Throughout the course, participants will be taught six proven assertiveness techniques that can be applied in various situations, depending on individual personality traits. Additionally, they will learn four methods to confidently and calmly say "no" when necessary. The final segment of the training focuses on handling constructive and destructive criticism in an assertive manner.
Developing assertiveness can bring several benefits to both individuals and organisations:
Improved communication
Enhanced self-confidence
Healthy boundaries
Respectful relationships
Increased influence
Improved decision-making
Reduced stress and anxiety
Increased productivity
Personal empowerment
Positive work environment
By completing the Assertiveness Skills training course, participants can enhance their communication skills, improve their ability to influence others, and cultivate a more positive and productive work environment.
Assertiveness Skills - Inhouse Content
On this half-day Assertiveness Skills course we will cover the following topics:
Understanding assertiveness
Myths of assertiveness
What stops us being assertive
Assertive behaviour
Thinking More Assertively
Challenging unassertive thoughts
Assertiveness techniques
Using assertiveness with empathy
Being assertive when someone has not been considering the rights of others
How to say 'no'
Assertively dealing with constructive criticism
Assertively dealing with destructive criticism
Who is this course for?
This Assertiveness Skills training course is for anyone who wants to be more assertive in the workplace, it applies to a huge range of job roles. This course is beneficial for those who have recently been promoted to a new role and need to gain a new skillset. You will also find this course useful if you find it difficult to say 'no', feel like you don't have the rights and privileges as other people or worried that being assertive will cause conflict.
Our Customers
Our Approach
Encouragement and participation in a relaxed learning atmosphere foster motivation and active engagement, leading to successful training.
Inhouse Training
Effortlessly upskill your teams with on-site expert training, saving time and promoting a comfortable learning environment.
Get Quote
Recent Feedback
Feedback plays a pivotal part of our Learning Process, it ensures that we maintain the standards that we have set and continue to make improvements.
"I can go back to work and start putting into practice what I have learned, I feel more confident that I can gain control over the situation."
Cardiff Council
"Excellent trainer, he put the group at ease. Great to share experiences with people in a similar situation."
Natural Resources Wales
"Fantastic course, plenty of great advice and new skills learnt."
Welsh Government
Virtual Learning Available
Our courses are all delivered by a live trainer. Checkout our guidance on virtual learning.
Virtual Training
Have a Question?
If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Friday from 8.30am to 4:30pm. Or complete the contact form.
Contact
Karen's Story - Case Study
See how Karen used this Assertiveness Skills training, by taking a look at our new series of case studies 'Training 2 Reality'.
Karen's Story
Training Brochure 2024
Download our latest training brochure for 2024. Includes our Wellbeing, Core Skills, ICT and Technical courses.
Download
 |