All (A-Z) | Communication Skills | Workplace Skills | ICT | Management | Personal Development | Technical | Wellbeing
Active Listening
Duration: Half Day
Delivered: Online & Face-to-Face
This course will enable you to learn in a focused environment and learning is through the process of learning exercises carried out during the day.
Read more
Assertive Communication
Duration: Half Day
Delivered: Online & Face-to-Face
Our Assertive Communication course in Bridgend will enable individuals to effectively influence, listen and negotiate assertively with others.
Read more
Body Language
Duration: Half Day
Delivered: Online & Face-to-Face
Body language is a non-verbal communication where messages are sent through posture, eye-contact, movement, usage of space and tone of voice.
Read more
Complaints Handling
Duration: Half Day
Delivered: Online & Face-to-Face
Our Complaints Handling course has been designed for both written and verbal complaint handling, and will cover the investigating of the complaint.
Read more
Conflict Management
Duration: Half Day
Delivered: Online & Face-to-Face
Managing and resolving a conflict can be an extremely stressful event for anybody to deal with, it is only human behaviour to avoid conflict.
Read more
Effective Communication
Duration: Half Day
Delivered: Online & Face-to-Face
Our training course has been designed to take into consideration the modern workplace environment and the differing forms of communication.
Read more
Interpersonal & Crucial Communications
Duration: One Day
Delivered: Online & Face-to-Face
On this course you will learn how to manage and control challenging conversations, build rapport with colleagues and customers to create.
Read more
Presentation Skills
Duration: 1 Day
Delivered: Online & Face-to-Face
This course caters for a whole range of abilities from beginners to those who have had experience of delivering successful presentations.
Read more
Public Speaking Skills
Duration: Half Day
Delivered: Online & Face-to-Face
This course caters for a whole range of abilities from beginners to those who have had experience of delivering public speaking commitments.
Read more
Telephone Communication
Duration: Half Day
Delivered: Online & Face-to-Face
Whether you deal with sales, marketing, negotiations, complaint handling or services calls we have course content to match your particular circumstance.
Read more