Effective Communication Training Course in Bridgend

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Course Details

Price: £95 per person Time: 9:00-12:00 Available: Face-to-Face in Bridgend County or Virtually

Effective Communication - Course Overview

Our Effective Communication training course in Bridgend, available both in-person and online, has been meticulously crafted to address the specific demands of the modern workplace environment, encompassing various forms of communication. Recognising the intricate relationships and team dynamics inherent in any business, we acknowledge the potential pitfalls that can lead to breakdowns in communication. With the understanding that enhancing one's communication skills serves as a foundation for personal growth, our course endeavours to assist you in improving your existing abilities.

The mastery of effective communication is a critical skill sought after by every organisation, enabling fruitful interactions with both internal and external customers, as well as colleagues. Within the dynamic workplace, there are instances where conveying difficult messages becomes necessary, demanding utmost precision to ensure they are not misinterpreted. Furthermore, conflicts may arise, warranting swift and efficient resolution.

During this course, participants will gain insights into the true effectiveness of their verbal and non-verbal communication. They will have the opportunity to evaluate their use of ambiguous language and whether they tend to assume rather than seek clarification. Additionally, delegates will enhance their awareness of the six common areas where communication breakdowns occur, enabling them to make necessary adjustments to enhance their personal communication skills.

Effective Communication - Course Dates 2024

Effective Communication - Course Content

This Effective Communication training course in Bridgend (and Online) covers the following topics:

• Basics of communication

• Understanding and analysing group dynamics

• Barriers to communication

• Handling and resolving conflict

• Asking effective questions

• Building rapport

• Assertive communication

• Creating positive body language

• Active listening

Who is this course for?

Our Effective Communication training course in Bridgend (also available online) is designed to help individuals improve their communication skills. The course is relevant to individuals in various job roles, especially those who interact with internal or external customers. The training covers various aspects of communication, including verbal and nonverbal communication, active listening, and effective questioning techniques. The course also focuses on developing interpersonal skills, such as building rapport and empathy, which are crucial for effective communication.

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Our Approach

Encouragement and participation in a relaxed learning atmosphere foster motivation and active engagement, leading to successful training.

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Recent Feedback

Feedback plays a pivotal part of our Learning Process, it ensures that we maintain the standards that we have set and continue to make improvements.

"Eye opening course, didn't realise how non-verbal communication impacts on the message. Given me plenty of thought how I need to change."

Welsh Rugby Union

"Fantastic training, the professional discussions were superb."

NHS

"An excellent course, will really help me communicate in the work place."

Oxfam

Virtual Learning Available

Our courses are all delivered by a live trainer. Checkout our guidance on virtual learning.

Virtual Training

Have a Question?

If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Friday from 8.30am to 4:30pm. Or complete the contact form.

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Steve's Story - Case Study

See how Steve used this Effective Communication training, by taking a look at our new series of case studies 'Training 2 Reality'.

Steve's Story

Training Brochure 2024

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