Duration: Half Day

Delivered: Online & Face-to-Face

This course has been designed so that delegates know how to implement a systemic approach to meetings that saves time and money.

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Duration: Half Day

Delivered: Online & Face-to-Face

Many managers make the mistake of conducting irregular and sudden appraisals, this can be greeted with hostility from the employee.

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Duration: 1 Day

Delivered: Online & Face-to-Face

This one day Customer Services Skills course is for those people who work either face-to-face with customers or via the telephone.

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Duration: Half Day

Delivered: Online & Face-to-Face

A facilitator helps groups of people understand their common objectives and assists them to plan how to achieve these objectives.

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Duration: Half Day

Delivered: Online & Face-to-Face

Minute taking is a vital element of any board or staff meeting. Most employees at sometime or another will be faced with the stressful task of taking minutes.

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Duration: Half Day

Delivered: Online & Face-to-Face

Delegates will learn a range of different note taking methods including mind mapping and 3 columns which are suitable for a range of situations and events.

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Duration: Half Day

Delivered: Online & Face-to-Face

Our Report Writing course will enable delegates to write effective reports which use a clear structure and formatting.

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Duration: Half Day

Delivered: Online & Face-to-Face

This course covers all the key information needed to understand key roles, rights and responsibilities of both employees and employers.

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Duration: 1 Day

Delivered: Online & Face-to-Face

Our course provides a 1-day training programme presenting the skills and techniques required by a successful salesperson in a business environment.

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Duration: Half Day

Delivered: Online & Face-to-Face

Create your first technical document by applying the principles and techniques of this technical writing training course.

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Duration: 2 Day

Delivered: Face-to-Face

Our course is delivered over 2 days, and provides delegates with a sound introduction to the concepts of training.

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Duration: Half Day

Delivered: Online & Face-to-Face

Diversity enriches the workplace, as long as everyone is respectful. Assert yourself and leverage diversity on your team.

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Duration: 1 Day

Delivered: Online & Face-to-Face

Our training course teaches how to rapidly create effective business reports that are reader-focused and persuasive.

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Duration: 1 Day

Delivered: Online & Face-to-Face

To maximise effectiveness in today's business environment, communications on technical subjects need to be clear and persuasive.

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