Corporate Training, Learning & Development Services Framework Agreement

NPS Training Framework


The Framework provides NPS Customer Organisations services for the design and delivery of Corporate Training, Learning & Development Services with a comprehensive and flexible service for all Lots. To promote Core training, in skills and competencies required to support an efficient Welsh Public Sector that provides value for the taxpayer.

The Framework comprises of 8 Lots. React 2 Training Ltd are on the following lots:

Lot 3: Skilled Pool of Trainers/Facilitators

The provision of a highly skilled pool of experienced trainers/facilitators, who will deliver a range of training and training courses using Customers' own existing training materials. That can be delivered with a range of tools and techniques to suit your organisational requirements. This will include; workshops, classroom lectures, presentations, one-to-one engagement and group role play sessions.

Lot 5: Core Skills

Compromising of:

A) Managing People

B) HR Issues

C) Equality Diversity & Inclusion

D) Communication & Collaboration Skills

E) Customer Relationship Skills

F) Programme & Project Management Skills

G) Basic Finance Skills

H) Accredited & Endorsed Learning

Please note that the list is not exhaustive of all possible learning areas, but provide a range of training areas that are currently being delivered; this list will develop further during the life of the framework agreement, to suit specific Customer Organisations requirements.

Lot 8: Wellbeing Training

Provision of training to ensure compliance to the relevant Health & Safety regulations providing numerous Wellbeing training courses including, but not limited to; Alcohol & Substance Miss-use, Stress and Mental Health for employees, Improving Mental Health Wellbeing, Reducing Stress in the workplace for Managers and NEBOSH general Certificate in Health & Wellbeing.

Who can use this Framework?

This Framework can be used by all Welsh Public Sector Organisations. Plus additional Welsh Public Sector bodies: Welsh Government Sponsored Bodies (WGSB) Welsh Ambulance Services Trust (WAST), NHS Wales Shared Services Partnership, Public Health Services (LAB), Welsh National Parks, Wales Council for Voluntary Action (WCVA) and its members, Qualifications Wales, Estyn, ONS, BBC Cymru, S4C, all Schools and Educational Establishments, Town and Community Councils, Housing Associations, and Voluntary Organisations within the City and County Boundaries of Wales.

Lotting Arrangements

Direct Award

In all Lots there are two ways of making a call-off from the Framework, either by carrying out a further competition exercise, or via a direct award. Customers can directly call off services with any of the suppliers as listed. Direct awards may be made where it is possible to establish the most economically advantageous offer on the basis of the terms laid down in the Framework Agreement, and where ALL services required and proposed contract terms are included in the Framework Agreement and Specification.

Further Competition

Organisations may wish to run collaborative (multi-organisation), or non-collaborative (single organisation) further competitions for both throughout the lifetime of the Agreement. Further guidance is available in section 3 of this document.

Regional Zones

The Lots listed above have been divided into 4 Regional Zones:

North Wales: Isle of Anglesey, Gwynedd, Conwy, Flintshire, Denbighshire & Wrexham.

Mid Wales: Powys & Ceredigion.

South Wales: Pembrokeshire, Carmarthenshire, Swansea, Neath Port Talbot, Cardiff, Vale of Glamorgan, Bridgend, Rhondda Cynon Taf, Merthyr Tydfil, Newport, Monmouthshire, Blaenau Gwent, Torfaen and Caerphilly.

All Wales: An All Wales Zone has been established for All Wales Customer Organisations, who wish to ensure a consistent and equitable service is delivered across Wales.

Client List

Using the Framework

Step 1

Please check Sell2Wales to ensure you have the latest version of the Customer Guidance: Select Buyer > Help and Resources > Contracts, Frameworks and Guidance > People Services & Communications.

Step 2

Please contact NPS in the first instance to inform of intentions or to discuss possible collaborative further competitions.

Step 3

Develop a Specification: To assist you in developing your specification and further competition, template documentation that has been developed by NPS and is available for you to use. If you need assistance with the template documentation, please contact NPS. Suppliers have already gone a lengthy process of assessment and so further competitions should be kept as simple as possible and focus on the Suppliers offering specific to the Customer Organisations requirements. Any quality criteria should reflect the award criteria (where they are applicable) but must be specific to the Customers Organisations requirements. Customer Organisations must ensure that they do not attempt to rescore aspects of the specification already scored by NPS at the initial ITT stage.

Step 4

Identify to which Lot or Lots the Services relate.

Step 5

The Customer Organisation or Client (NPS) may then run collaborative (multi-organisation) or non-collaborative (single organisation) further competition. The Customer Organisation or Client (NPS) shall invite all Suppliers within the respective Lot or Lots identified to participate in the further competition. For the avoidance of doubt, Suppliers may only participate in respect of Services within the scope of the Lot or Lots to which they have been appointed.

Step 6

The Customer Organisation or Client (NPS) shall send the Specification to the Suppliers (ideally via etenderwales) and invite the Suppliers to submit a proposal in response to the Specification (using the templates provided) within the response time specified by the Customer Organisation or Client (NPS). The Customer Organisations or Client (NPS) shall be entitled to adjust the further competition Award Criteria weightings and/or to introduce sub-criteria which derive from the further competition Award Criteria provided that these are notified to the Suppliers at the time the Suppliers are invited to submit their proposals, ensuring that the scores allocated are within the published ranges detailed in the table below.

Step 7

The Customer Organisation or Client (NPS) shall evaluate any Suppliers proposals in accordance with the further competition Award Criteria and the Customer Organisations requirements as specifically stated within the specification.

Step 8

The Customer Organisation or Client (NPS) shall, at its sole discretion, decide whether or not to select a Supplier to provide the Services as set out in the Specification. If the Customer Organisation or Client (NPS) decides not to select a Supplier the Customer Organisation or Client (NPS) shall notify all potential Suppliers of the same and the further competition Procedure shall be discontinued. The Customer Organisation or Client (NPS) may at its discretion repeat the further competition Procedure.

Step 9

The Customer Organisation or Client (NPS) shall advise all Suppliers of the outcome by letter. Unsuccessful Suppliers must be made aware of their relative strengths and weaknesses in relation to the winning bid. The NPS is currently working with Procserve to set up an easy to use mini-competition facility within the Value Wales eTranding hub.