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Conflict Management

Duration: 1 Day

Price: £185.00

Managing and resolving a conflict can be an extremely stressful event for anybody to deal with, it is only human behaviour to avoid conflict.

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Customer Services

Duration: 2 Days

Price: £325.00

This two day Customer Services Skills course is for those people who work either face-to-face with customers or via the telephone.

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Critical Thinking

Duration: 0.5 Day

Price: £135.00

Critical thinking is defined as the ability to think rationally and using logical processes to come up with well thought out conclusions.

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Dealing with Difficult Team Members

Duration: 1 Day

Price: £185.00

This course is for anyone who has to deal with conflict at the workplace and for team leaders who need to manage difficult members.

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Effective Communication

Duration: 1 Day

Price: £185.00

Our one day Effective Communication training course in Cardiff has been designed to take into consideration the modern workplace environment and the differing forms of communication.

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Emotional Intelligence

Duration: 0.5 Day

Price: £120.00

Emotional Intelligence (EQ) is the latest skill that the world's largest organisations are exploiting to improve the performance of their workforce.

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Interview Skills

Duration: 1 Day

Price: £185.00

Our course employs blended-learning strategies with trainer lead presentations with individual & group exercises, activities and role-play scenarios.

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Introduction to Equality

Duration: 0.5 Day

Price: £135.00

Our course covers the principles of the 2010 act in the workplace and includes both awareness and responsibilities of these principles.

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Minute Taking

Duration: 0.5

Price: £135.00

Minute taking is a vital element of any board or staff meeting. Most employees at sometime or another will be faced with the stressful task of taking minutes.

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Negotiation Skills

Duration: 1 Day

Price: £185.00

Everybody has to negotiate, its an essential core skill that when improved can show staggering results depending on your current abilities and experience.

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Note Taking

Duration: 0.5 Day

Price: £135.00

Delegates will learn a range of different note taking methods including mind mapping and 3 columns which are suitable for a range of situations and events.

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Presentation Skills

Duration: 1 Day

Price: £185.00

This course caters for a whole range of abilities from beginners to those who have had experience of delivering successful presentations.

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Project Management

Duration: 1 Day

Price: £225.00

This course covers the aspects of a project's life cycle, from the project start-up, application of monitoring and control to keep things on-schedule

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Public Speaking Skills

Duration: 1 Day

Price: £185.00

This course caters for a whole range of abilities from beginners to those who have had experience of delivering public speaking commitments.

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Social Intelligence

Duration: 1 Day

Price: £185.00

SI is more than improving on your communication skills it is about understanding how people behave as a group and individually.

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Social Media

Duration: 1 Day

Price: £185.00

This Social Media for Beginners course you will increase your understanding on how to create an effective B2B or B2C strategies for lead generation.

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Telephone Sales

Duration: 1 Day

Price: £185.00

Whether you deal with sales, marketing, negotiations, complaint handling or services calls we have course content to match your particular circumstance.

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Time Management

Duration: 0.5 Day

Price: £120.00

Do you complete all your daily tasks successfully? Discover the methods to improve your time management in the workplace.

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Welsh at Work

Duration: 0.5 Day

Price: £135.00

Our Welsh at Work course has been specifically designed for those people who have no or very little experience of the Welsh language.

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