React 2 Training Ltd

Conflict Management Training Course in Bridgend

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Course Details

Price: £95 per person Time: 9:00-12:00 Available: Face-to-Face in Bridgend County or Virtually


Conflict Management Training Course in Cardiff

Conflict Management - Course Overview

Join us for an engaging half-day Conflict Management training course in Bridgend (and Online), where participants will dive into the art of resolving conflicts with finesse and confidence. We understand that conflict can be a challenging and stressful experience, but we firmly believe in equipping individuals with the skills and knowledge to tackle it head-on. Throughout the course, we go beyond the theoretical aspects and immerse ourselves in interactive discussions and activities. By exploring the nuances of body language and non-verbal communication, participants will learn to discern the subtle signals that often precede conflicts. This heightened awareness allows them to intervene at the earliest stages, nipping potential conflicts in the bud. Benefits of this training include:


  • Enhanced conflict management skills

  • Improved communication abilities

  • Increased awareness of non-verbal cues

  • Practical tools for resolving conflicts

  • Greater confidence in handling conflicts

  • Proactive identification of early signs of conflict

  • Structured framework for conflict resolution

  • Improved problem-solving capabilities

  • Better understanding of escalating situations


Communication breakdowns are a common catalyst for conflicts, and we delve deep into the various communication methods that contribute to such breakdowns. By unraveling the intricacies of effective communication, participants gain a comprehensive understanding of how conflicts arise and can be resolved. Our approach to conflict resolution goes beyond mere theoretical understanding. We believe in providing practical tools that can be immediately implemented. Instead of relying on traditional role play, we facilitate dynamic discussions and interactive exercises that simulate real-life conflict scenarios. By actively engaging in these activities, participants enhance their problem-solving abilities and develop the confidence to handle conflicts in their personal and professional lives.


Conflict Management - Course Dates 2024

11 Apr 2024 | £95 | Book Now | Face-to-Face
21 May 2024 | £95 | Book Now | Virtual
27 Jun 2024 | £95 | Book Now | Face-to-Face
25 Jul 2024 | £95 | Book Now | Virtual
05 Sep 2024 | £95 | Book Now | Face-to-Face
10 Oct 2024 | £95 | Book Now | Virtual
14 Nov 2024 | £95 | Book Now | Face-to-Face
19 Dec 2024 | £95 | Book Now | Virtual

Conflict Management - Course Content

On our half day Conflict Management training course in Bridgend (and Online) delegates will cover the following topics:


  • Causes of conflict

  • Non-verbal communication

  • Verbal communication

  • Active listening

  • Asking effective questions

  • Communication breakdown

  • Communication resolution models

  • Warning signs and escalation

  • Next steps when communication fails


Who is this course for?

This Conflict Management course is designed for individuals who want to develop the skills and knowledge to effectively manage and resolve conflicts with professionalism and confidence. It is particularly beneficial for those who frequently encounter verbal conflicts and are seeking strategies to resolve and neutralise challenging situations. If you find that being assertive alone is not sufficient in handling difficult circumstances, this course will provide valuable insights and techniques to navigate conflicts successfully.


Our Customers

Client List

Our training principles

Our Approach

Encouragement and participation in a relaxed learning atmosphere foster motivation and active engagement, leading to successful training.


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Inhouse Training

Effortlessly upskill your teams with on-site expert training, saving time and promoting a comfortable learning environment.


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Recent Feedback

Feedback plays a pivotal part of our Learning Process, it ensures that we maintain the standards that we have set and continue to make improvements.


"I learned some new insights on how people relate to each and why conflict can be de-escalated."

NHS

"The role-play scenarios were not compulsory, which I thought was fantastic as some people can feel really anxious about doing them."

Newport City Council

"The relaxed atmosphere and how the trainer didn't make it feel like a normal teacher-pupil course."

General Dynamics


Online Training

Virtual Learning Available

Our courses are all delivered by a live trainer. Checkout our guidance on virtual learning.


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Have a Question?

If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Friday from 8.30am to 4.30pm. Or complete the contact form.


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Training to Reality

Sadia's Story - Case Study

See how Sadia used this Conflict Management training, by taking a look at our new series of case studies 'Training 2 Reality'.


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Training Brochure 2024

Training Brochure 2024

Download our latest training brochure for 2024. Includes our Wellbeing, Core Skills, ICT and Technical courses.


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