First-Time Manager Essentials Course in South Wales
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Course Details
Price: £115 per person
Time: 9:00am-12:00pm
Available: Bridgend, South Wales or Online
First-Time Manager Essentials - Course Overview
Stepping into a management role for the first time is both exciting and daunting. This course is designed to give new managers a strong foundation in the essential soft skills they need to lead teams with confidence, clarity and empathy. Rather than focusing on formal HR policies or technical tasks, this 3-hour workshop helps new managers shift their mindset from individual contributor to team leader.
You will learn how to set expectations, give clear direction, manage performance, and handle the common interpersonal challenges of leadership. Through interactive exercises, group discussion and scenario work, participants will explore what makes a good manager, how to build credibility with their teams, and how to have early impact without over-controlling. By the end of the session, you will leave with a toolkit of practical behaviours and mindset shifts that will support your success as a first-time manager.
First-Time Manager Essentials - Course Content
Transitioning from peer to manager
Setting expectations and boundaries
Building trust and credibility
Giving direction without micro-managing
Supporting team development
Handling early performance issues
Motivating and engaging team members
Managing your own time and priorities
Creating psychological safety
Managing upward as well as downward
Who is this course for?
Ideal for newly promoted managers, team leaders or supervisors, this course is tailored for professionals taking on people management responsibilities for the first time. Whether in the private or public sector, you will gain practical tools to lead with confidence from day one. The course also suits aspiring managers preparing for future roles. Based in Bridgend, this interactive session provides new leaders with support and clarity as they transition into management.
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Our Approach
Our training approach focuses on small groups led by friendly trainers, ensuring a non-judgemental and comfortable environment where everyone feels supported.
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Online Learning Available
Some of our courses can be delivered online with a live trainer. Checkout our guidance on online learning.
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Have a Question?
If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Thursday from 9:00am to 3:00pm. Or complete the contact form.
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