Constructive Feedback Course in Bridgend, South Wales
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Course Details
Price: £115 per person
Time: 9:00am-12:00pm
Available: Bridgend, South Wales or Online
Constructive Feedback - Course Overview
Delivering feedback can be challenging - especially when it risks creating defensiveness or disengagement. This course provides a practical framework for giving constructive feedback that builds trust, encourages improvement, and strengthens working relationships. Whether you manage people or collaborate closely with colleagues, effective feedback helps improve performance, drive accountability, and maintain morale.
Participants will learn how to prepare and structure feedback conversations using proven techniques like the SBI (Situation–Behaviour–Impact) model. We will explore how to tailor your communication style to different personalities, address common barriers to giving feedback, and manage your own mindset in the process.
The course is interactive, with role-plays, group discussions, and real-world scenarios designed to help you feel confident, clear, and respectful when giving feedback - even in difficult situations. Leave equipped with tools you can apply immediately in the workplace.
Constructive Feedback - Course Content
Understanding the purpose of constructive feedback
The SBI feedback model
Giving feedback that motivates improvement
Avoiding blame and defensiveness
Timing and context: when and where to give feedback
Adapting feedback to different personalities
Handling emotional responses
Feedback in remote/hybrid environments
Practising with real-life scenarios
Who is this course for?
This course is ideal for team leaders, managers, HR professionals, educators, and anyone who needs to provide regular feedback as part of their role. It is particularly valuable for individuals who find feedback conversations awkward or emotionally charged. Whether you are new to leadership or simply want to improve the quality of your communication, this session will give you the tools and confidence to give feedback that actually leads to change. Suitable for participants working in corporate, education, healthcare, or service-based environments across Bridgend and the surrounding areas.
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Some of our courses can be delivered online with a live trainer. Checkout our guidance on online learning.
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If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Thursday from 9:00am to 4:00pm. Or complete the contact form.
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