Minute Taking Professional Course in Bridgend

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Course Details

Price: £275 per person
Duration: 1 day
Available: Bridgend, South Wales or Online


Minute Taking Training Course in Cardiff

Minute Taking Professional - Course Overview

Clear, concise minutes are essential to effective meetings - they drive actions, track decisions, and provide an accurate record of discussions. This one-day Minute Taking Professional course is designed to equip attendees with the core skills of traditional minute taking while also introducing innovative ways artificial intelligence (AI) can support and streamline the process. Participants will learn how to prepare for meetings, identify key points vs unnecessary detail, and structure minutes to suit different audiences. You will practise live minute-taking techniques in various meeting formats (e.g. formal, informal, hybrid) and discover how to stay focused and accurate under pressure.


In addition to these core skills, the course explores how AI tools such as transcription services, summarisation software, and speech-to-text apps can assist with drafting, checking, and formatting meeting notes. You will gain confidence in balancing human judgment with AI efficiency - ensuring your minutes remain accurate, consistent, and professional. Interactive, practical, and future-focused, this training is ideal for modern administrative professionals who want to elevate their role and embrace smart tools for better outcomes.


Minute Taking Professional - Course Content

  • Purpose and value of effective minutes

  • Preparing before the meeting: agendas and templates

  • Listening for key points vs filler conversation

  • Structuring action-based and decision-focused minutes

  • Understanding formal vs informal minute styles

  • Handling hybrid or virtual meetings

  • Real-time minute-taking tips and shorthand methods

  • Using AI for transcription and summarisation

  • Reviewing, editing, and distributing final minutes

  • Managing confidentiality and professionalism in records


Who is this course for?

This course is ideal for PAs, EAs, administrators, team secretaries, and project coordinators who regularly attend or document meetings. It is also valuable for professionals new to minute-taking or those who want to modernise their approach using AI tools. Whether you are working in public sector, business, education or healthcare, this one-day Bridgend-based course will boost your skills and confidence in delivering clear, actionable, and tech-savvy minutes.


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Our Approach

Our training approach focuses on small groups led by friendly trainers, ensuring a non-judgemental and comfortable environment where everyone feels supported.


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In-House Training

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Online Learning Available

Some of our courses can be delivered online with a live trainer. Checkout our guidance on online learning.


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Have a Question?

If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Thursday from 9:00am to 4:00pm. Or complete the contact form.


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Learner Case Studies

Francine's Story - Case Study

See how Francine used this Minute Taking course, by taking a look at our new series of learner case studies.


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