
Price: £275 per person
Duration: 1 day
Available: Bridgend, South Wales or Online
Clear, concise minutes are essential to effective meetings - they drive actions, track decisions, and provide an accurate record of discussions. This one-day Minute Taking Professional course is designed to equip attendees with the core skills of traditional minute taking while also introducing innovative ways artificial intelligence (AI) can support and streamline the process. Participants will learn how to prepare for meetings, identify key points vs unnecessary detail, and structure minutes to suit different audiences. You will practise live minute-taking techniques in various meeting formats (e.g. formal, informal, hybrid) and discover how to stay focused and accurate under pressure.
In addition to these core skills, the course explores how AI tools such as transcription services, summarisation software, and speech-to-text apps can assist with drafting, checking, and formatting meeting notes. You will gain confidence in balancing human judgment with AI efficiency - ensuring your minutes remain accurate, consistent, and professional. Interactive, practical, and future-focused, this training is ideal for modern administrative professionals who want to elevate their role and embrace smart tools for better outcomes.
Purpose and value of effective minutes
Preparing before the meeting: agendas and templates
Listening for key points vs filler conversation
Structuring action-based and decision-focused minutes
Understanding formal vs informal minute styles
Handling hybrid or virtual meetings
Real-time minute-taking tips and shorthand methods
Using AI for transcription and summarisation
Reviewing, editing, and distributing final minutes
Managing confidentiality and professionalism in records
This course is ideal for PAs, EAs, administrators, team secretaries, and project coordinators who regularly attend or document meetings. It is also valuable for professionals new to minute-taking or those who want to modernise their approach using AI tools. Whether you are working in public sector, business, education or healthcare, this one-day Bridgend-based course will boost your skills and confidence in delivering clear, actionable, and tech-savvy minutes.
Our training approach focuses on small groups led by friendly trainers, ensuring a non-judgemental and comfortable environment where everyone feels supported.
Effortlessly upskill your teams with on-site expert training, saving time and promoting a comfortable learning environment.
Some of our courses can be delivered online with a live trainer. Checkout our guidance on online learning.
If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Thursday from 9:00am to 4:00pm. Or complete the contact form.
See how Francine used this Minute Taking course, by taking a look at our new series of learner case studies.
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