
Price: £275 per person
Duration: 1 day
Available: Bridgend, South Wales or Online
Understanding the true cause of problems is essential to preventing their recurrence. This one-day Root Cause Analysis (RCA) course equips professionals with practical tools and a structured approach to identifying, analysing, and eliminating the root causes of issues in technical, operational, or business settings. You will explore common RCA frameworks such as the 5 Whys, Fishbone (Ishikawa) Diagram, and Fault Tree Analysis.
Through real-world case studies and hands-on exercises, you will learn how to gather data, map contributing factors, and distinguish between symptoms and systemic failures. This workshop is designed to build critical thinking and analytical skills, and participants will leave with a step-by-step RCA template they can apply immediately in their organisation. Whether solving recurring faults in manufacturing or service delivery, this course provides clarity, confidence, and measurable results.
Introduction to root cause thinking
Difference between symptoms and root causes
Overview of RCA tools and techniques
The 5 Whys and its limitations
Fishbone (Ishikawa) Diagrams
Fault Tree and logic-based analysis
Data collection and mapping
Facilitating RCA in teams
Root cause documentation and reporting
Driving continuous improvement through RCA
This course is ideal for engineers, quality managers, supervisors, operations professionals, and analysts involved in problem-solving or process improvement. It is especially relevant for sectors like manufacturing, healthcare, logistics, or IT. If you are responsible for resolving recurring issues or leading investigations after failures, this RCA course in Bridgend will provide structured techniques to find lasting solutions.
Our training approach focuses on small groups led by friendly trainers, ensuring a non-judgemental and comfortable environment where everyone feels supported.
Effortlessly upskill your teams with on-site expert training, saving time and promoting a comfortable learning environment.
Some of our courses can be delivered online with a live trainer. Checkout our guidance on online learning.
If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Thursday from 9:00am to 4:00pm. Or complete the contact form.
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