Sensitivity Training for Managers Course in South Wales
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Course Details
Price: £275 per person
Duration: 1 day
Available: Bridgend, South Wales or Online
Sensitivity Training for Managers - Course Overview
Today's managers are expected to lead diverse teams with empathy, respect, and inclusion. This one-day Sensitivity Training for Managers course builds awareness, communication skills, and confidence in handling sensitive topics and workplace dynamics with professionalism and care. The course explores unconscious bias, microaggressions, cultural sensitivity, and inclusive leadership.
Managers will practise how to navigate difficult conversations, respond to emotional or personal disclosures, and foster a psychologically safe team culture. Using scenarios, case studies, and guided reflection, the session encourages open dialogue and practical application. Participants leave with increased self-awareness and a better understanding of how their behaviours and decisions affect others in the workplace.
Sensitivity Training for Managers - Course Content
Understanding workplace sensitivity and inclusion
Recognising bias and its impact on leadership
Managing microaggressions and inappropriate comments
Language, tone, and communication awareness
Navigating emotional or sensitive discussions
Responding to personal disclosures
Building inclusive team norms
Fostering psychological safety
Legal and ethical considerations
Action planning for inclusive leadership
Who is this course for?
This course is designed for current and aspiring managers, team leaders, and supervisors who want to lead more inclusive, respectful teams. It is especially relevant for those managing diverse staff, navigating hybrid work, or responsible for HR-related conversations. Delivered in Bridgend, this session supports a modern, empathetic management style that reduces risk and enhances morale.
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Our Approach
Our training approach focuses on small groups led by friendly trainers, ensuring a non-judgemental and comfortable environment where everyone feels supported.
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Effortlessly upskill your teams with on-site expert training, saving time and promoting a comfortable learning environment.
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Online Learning Available
Some of our courses can be delivered online with a live trainer. Checkout our guidance on online learning.
Online Training
Have a Question?
If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Thursday from 9:00am to 4:00pm. Or complete the contact form.
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