Emotional Intelligence Training Course in Cardiff

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Price: £120.00 | Duration: 0.5 Day | Ref: EQ | Venue: Cardiff

Emotional Intelligence Training Course in Cardiff

Emotional Intelligence - Course Overview

This Emotional Intelligence training course in Cardiff will develop your resilience and resourcefulness to meet life's challenges and adversities. Our emotions and the emotions of others impact on every aspect of our lives, whether it be work, home or in general society. EQ is fundamentally connected with happiness and well-being which has an enormous amount of health benefits including rational thinking and stress reduction.

Emotional Intelligence (EQ) is the latest skill that the world's largest and successful organisations are exploiting to improve the performance of their workforce. Having the ability to recognise, interpret and respond to the emotions of other people creates a more collaborative and effective workplace environment. It has been established that a high EQ is as important as having a high IQ (which measures a person's cognitive ability), and in many circumstances it is even more important in particular job roles, through this Emotional Intelligence course you can improve your EQ rating.

Emotional Intelligence - Course Dates 2018

18th Jun 2018 | Bridgend | £120.00 | Enquire Now

Emotional Intelligence - Course Content

This half-day Emotional Intelligence training course in Cardiff will enable you to get a better awareness and understanding of yourself and others around you. It will help by improving social skills, empathy and motivation by building trust and developing harmonious working relationships.

  • Understand the theory, concept and brief history of Emotional Intelligence

  • Learn the importance of Emotional Intelligence and how it is used

  • Defining emotional and rational thinking

  • Identify and understand which emotions you are feeling and why

  • Understand the links between feelings, thoughts and emotions

  • Manage impulsive feelings and negative emotions in relation to others and in relationships with others

  • Understand Negative Automatic Thoughts (NAT's)

  • Implementing Emotional Intelligence in the workplace environment

Emotional Intelligence Cycle

Emotional Intelligence - Benefits

  • Create a positive self image and be self-assured

  • Be calm and composed in stressful situations

  • Make decisions despite uncertainties

  • Manage disruptive emotions and impulsive feelings well

  • Remain cool, positive and unflappable even in difficult moments

  • Think clearly and stay focused under pressure

  • Remain flexible and confident in handling change

  • Handle multiple demands, shifting priorities and rapid change

  • Be flexible and see opportunities

  • Sense how others feel and take an active interest in their concerns

  • Be attentive to emotional clues and listen well

  • Show sensitivity and understanding to other peoples needs and feelings

Who is this course for?

This Emotional Intelligence course is ideal for those who wish to learn more about EI and how to utilise it to improve their knowledge of emotions and how to enhance them. This course is aimed at beginners who want to learn more about Emotional Intelligence.

Latest Course Feedback

Feedback plays a pivotal part of our Learning Process, it ensures that we maintain the standards that we have set and that further improvements can be made. Take a look at our latest feedback from our last course:

"A very insightful course, has given me a fresh perspective on managing my emotions during difficult times."

"An excellent training session, with a very approachable knowledgeable trainer."

"A great interactive course."

"Knowing how my own behaviours and actions impact on my team will certainly change the way I do things."

"I have learned so much on this course, I highly recommend it."

Client List

Course Dates

18th Jun 2018

Have a Question?

If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Friday from 8.30am to 4.30pm. Or complete the contact form.


Customised Content

We will work with you to develop the material to ensure it reaches the knowledge and expertise your staff require. We can tailor Emotional Intelligence learning objectives so you get exactly the right course delivered for you and your organisation.

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Training Brochure 2018

Training Brochure 2018

Download our latest training brochure for 2018. Includes our Wellbeing, Core Skills, ICT and Technical courses.

In-house training

In-House Training

If you have between 4-16 people in your organisation that need this Emotional Intelligence course then an in-house programme is likely to be the most effective training option. Our in-house programmes are simple to arrange and training can be run from your own premises or we will help you select a suitable venue offsite. With all our training courses there are no hidden costs.

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NPS Framework

NPS Framework

We are now part of the Corporate Training, Learning & Development Services Framework. This Framework can be used by all Welsh Public Sector Organisations.

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