Emotional Intelligence Training Course in Bridgend

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Price: £120.00 | Duration: 0.5 Day | Ref: EQ | Venue: Bridgend

Emotional Intelligence Training Course in Bridgend

Emotional Intelligence - Course Overview

This Emotional Intelligence training course in Bridgend will develop your resilience and resourcefulness to meet life's challenges and adversities. Our emotions and the emotions of others impact on every aspect of our lives, whether it be work, home or in general society. EQ is fundamentally connected with happiness and well-being which has an enormous amount of health benefits including rational thinking and stress reduction.

Emotional Intelligence (EQ) is the latest skill that the world's largest and successful organisations are exploiting to improve the performance of their workforce. Having the ability to recognise, interpret and respond to the emotions of other people creates a more collaborative and effective workplace environment. It has been established that a high EQ is as important as having a high IQ (which measures a person's cognitive ability), and in many circumstances it is even more important in particular job roles, through this Emotional Intelligence course you can improve your EQ rating.

Emotional Intelligence - Course Dates 2017

26th May 2017 | Bridgend | £120.00 | Enquire Now
30th Jun 2017 | Bridgend | £120.00 | Enquire Now
28th Jul 2017 | Cardiff | £120.00 | Enquire Now

Emotional Intelligence - Course Content

This half-day Emotional Intelligence training course in Bridgend will enable you to get a better awareness and understanding of yourself and others around you. It will help by improving social skills, empathy and motivation by building trust and developing harmonious working relationships.

  • Understand the theory, concept and brief history of Emotional Intelligence

  • Learn the importance of Emotional Intelligence and how it is used

  • Defining emotional and rational thinking

  • Identify and understand which emotions you are feeling and why

  • Understand the links between feelings, thoughts and emotions

  • Manage impulsive feelings and negative emotions in relation to others and in relationships with others

  • Understand Negative Automatic Thoughts (NAT's)

  • Implementing Emotional Intelligence in the workplace environment

Emotional Intelligence Cycle

Emotional Intelligence - Benefits

Self-Awareness - build self-confidence

  • Learn how to create a positive self image and be self-assured

  • Learn how to be calm and composed in stressful situations

  • Learn how to be decisive and make decisions despite uncertainties

Self-Management - develop self-control

  • Learn how to manage disruptive emotions and impulsive feelings well

  • Learn hoe to remain cool, positive and unflappable even in difficult moments

  • Learn how to think clearly and stay focused under pressure

  • Learn how to remain flexible and confident in handling change

  • Learn how to handle multiple demands, shifting priorities and rapid change

  • Learn how to be flexible and see opportunities

Social Awareness - develop empathy

  • Learn how to sense how others feel and take an active interest in their concerns

  • Learn how be attentive to emotional clues and listen well

  • Learn how to show sensitivity and understanding to other peoples needs and feelings

Latest Course Feedback

Feedback plays a pivotal part of our Learning Process, it ensures that we maintain the standards that we have set and that further improvements can be made. Take a look at our latest feedback from our last course:

"A very insightful course, has given me a fresh perspective on managing my emotions during difficult times."

"An excellent training session, with a very approachable knowledgeable trainer."

"A great interactive course."

"Knowing how my own behaviours and actions impact on my team will certainly change the way I do things."

"I have learned so much on this course, I highly recommend it."

Client List

Course Dates

26th May 2017
30th Jun 2017
28th Jul 2017

Have a Question?

If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Friday from 8.30am to 4.30pm. Or complete the contact form.



Customised Content

We will work with you to develop the material to ensure it reaches the knowledge and expertise your staff require. We can tailor Emotional Intelligence learning objectives so you get exactly the right course delivered for you and your organisation.

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One-2-One Training

We provide one-2-one training for a number of our courses. This training is easy to arrange and can be tailored to meet your exact requirements. All of our training is conducted in a relaxed learning atmosphere.

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In-house training

In-House Training

If you have between 4-16 people in your organisation that need this Emotional Intelligence course then an in-house programme is likely to be the most effective training option. Our in-house programmes are simple to arrange and training can be run from your own premises or we will help you select a suitable venue offsite. With all our training courses there are no hidden costs.

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NPS Framework

NPS Framework

We are now part of the Corporate Training, Learning & Development Services Framework. This Framework can be used by all Welsh Public Sector Organisations.

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