This Emotional Intelligence training course in Cardiff will develop your resilience and resourcefulness to meet life's challenges and adversities.
Our emotions and the emotions of others impact on every aspect of our lives, whether it be work, home or in general society. EQ is fundamentally connected
with happiness and well-being which has an enormous amount of health benefits including rational thinking and stress reduction.
Emotional Intelligence (EQ) is the latest skill that the world's largest and successful organisations are exploiting to improve the performance of their
workforce. Having the ability to recognise, interpret and respond to the emotions of other people creates a more collaborative and effective workplace environment.
It has been established that a high EQ is as important as having a high IQ (which measures a person's cognitive ability), and in many circumstances it is even more
important in particular job roles, through this Emotional Intelligence course you can improve your EQ rating.
This half-day Emotional Intelligence training course in Cardiff will enable you to get a better awareness and understanding of yourself and
others around you. It will help by improving social skills, empathy and motivation by building trust and developing harmonious working relationships.
Understand the theory, concept and brief history of Emotional Intelligence
Learn the importance of Emotional Intelligence and how it is used
Defining emotional and rational thinking
Identify and understand which emotions you are feeling and why
Understand the links between feelings, thoughts and emotions
Manage impulsive feelings and negative emotions in relation to others and in relationships with others
Understand Negative Automatic Thoughts (NAT's)
Implementing Emotional Intelligence in the workplace environment
Emotional Intelligence - Benefits
Create a positive self image and be self-assured
Be calm and composed in stressful situations
Make decisions despite uncertainties
Manage disruptive emotions and impulsive feelings well
Remain cool, positive and unflappable even in difficult moments
Think clearly and stay focused under pressure
Remain flexible and confident in handling change
Handle multiple demands, shifting priorities and rapid change
Be flexible and see opportunities
Sense how others feel and take an active interest in their concerns
Be attentive to emotional clues and listen well
Show sensitivity and understanding to other peoples needs and feelings
Who is this course for?
This Emotional Intelligence course is ideal for those who wish to learn more about EI and how to utilise it to improve their knowledge of emotions
and how to enhance them. This course is aimed at beginners who want to learn more about Emotional Intelligence.
Latest Course Feedback
Feedback plays a pivotal part of our Learning Process, it ensures that we maintain
the standards that we have set and that further improvements can be made. Take a look at our latest feedback from our last course:
"A very insightful course, has given me a fresh perspective on managing my emotions during difficult times."
"An excellent training session, with a very approachable knowledgeable trainer."
"A great interactive course."
"Knowing how my own behaviours and actions impact on my team will certainly change the way I do things."
"I have learned so much on this course, I highly recommend it."
We will work with you to develop the material to ensure it reaches the knowledge and expertise your staff require. We can tailor Emotional Intelligence learning objectives so you get
exactly the right course delivered for you and your organisation.
We provide one-2-one training for a number of our courses. This training is easy to arrange and can be tailored to meet your exact requirements. All of our training is conducted in a relaxed
If you have between 4-16 people in your organisation that need this Emotional Intelligence course then an in-house programme is likely to be the most effective training option. Our in-house
programmes are simple to arrange and training can be run from your own premises or we will help you select a suitable venue offsite. With all our training courses there are no hidden costs.