Learning Process

Learning Process

1. Identify Needs

We like to know as much as we can about our learners as possible. This way we can cater areas of the course to suit particular needs and requirements.

2. Plan & Design

We like to induct our delegates onto our courses so we conduct icebreakers and set ground rules. This ensures the behaviour you can expect from us and what we can expect from you. We inform delegates of the qualification requirements and ensure we produce schemes of work to meet internal and external requirements.

  • 3. Deliver & Facilitate

    Our goal is to enable learners to gain a qualification to meet organisation targets and deadlines. We ensure equal opportunities and acknowledge diversity within a group. We use a variety of learning methods to meet VARK and use a variety of resources to meet learning needs.

  • 4. Assessment

    We assess learners throughout our training programmes, this helps us measure their learning. Assessment takes place during all lessons or individual situations, formally and informally and we use a variety of assessment methods to meet all learners' needs. We keep records to meet internal and external demands - audits, quality monitoring, etc.

  • 5. Evaluation

    We take the feedback we receive from delegates very seriously. This helps us monitor the delivery, planning, assessment techniques, support for learners, teaching methods and resources.

Our Customers

Client List


“An excellent training course in both content and its delivery. The trainer was very charismatic who brought the course to life.”



“Very beneficial training for our organisation, it was a quick and easy process to arrange in-company training delivered to our specific requirements.”


Eaton Security

“This was a well paced and constructive learning experience. The trainer was excellent, very informative and knowledgeable which made the training very engaging.”


Age UK

“Course was specific for the needs of our trainers and achieved its objectives. I thought the pace, content and delivery was just right. Trainer was excellent and we very much appreciate the way the course was individualised.”


Welsh Assembly Government