Active Listening Skills Masterclass
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Course Details
Price: £95 per person |Time: 9:00-12:00 Available: Face-to-Face in Bridgend County or Virtually
Active Listening Skills Course Overview
Our active listening course teaches you how to be a better at communicating, both in and out of the workplace. You will be able to build more productive relationships and save time by resolving conflicts and solving problems more efficiently. While this course focuses on active listening in the workplace, it is ideal for anyone who needs to improve their listening skills.
Our Active Listening Skills course will help you improve your listening skills to build more positive and productive relationships, resolve conflicts and solve problems in the workplace and beyond. You will learn the art of remaining focused in a meeting, when listening to instructions or when in general conversation. By becoming a better listener in the workplace, you will not need to spend time on follow-up communication as you will have all the information you need from the start.
On completion of this short course you will be able to define active listening and its main elements, understand the importance of body language and eye contact and be able to solve common problems associated with listening skills.
Active Listening Skills - Course Content
Define active listening and its key components
Understand how to become a better listener
Use body language to reflect a positive approach to listening
Create a listening mindset using framing, positive intent, and focus
Being genuine in your communications
Understand the communication process
Ask questions, gather information, and use paraphrasing techniques
Identify common listening problems and solutions
Who is this course for?
This half-day course provides you with the ability to learn in a focused environment and learning is through the process of learning exercises carried out during the day.
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Our Approach
Encouragement and participation in a relaxed learning atmosphere foster motivation and active engagement, leading to successful training.
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Effortlessly upskill your teams with on-site expert training, saving time and promoting a comfortable learning environment.
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Virtual Learning Available
Our courses are all delivered by a live trainer. Checkout our guidance on virtual learning.
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Have a Question?
If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Friday from 8.30am to 4:30pm. Or complete the contact form.
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