Managing Group Conflict Course in Bridgend
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Price: £95 per person |Time: 9:00-12:00 Available: Face-to-Face in Bridgend County or Virtually
Managing Group Conflict - Course Overview
On this half-day Managing Group Conflict training delegates will learn how to spot the initial signs of a group conflict, this will enable them to approach the situation in a well-considered and professional manner. Delegates will learn the different types of group conflict and how they need to be resolved in different ways. A key area of conflict management is understanding the underlying causes of the conflict, on this course delegates will analyse why they are likely to occur and how they can be prevented in the future.
Managing and resolving a conflict can be an extremely stressful event for anybody to deal with, it is only human behaviour to avoid conflict. However if the situation is avoided it can lead to further more challenging problems. On this course delegates will learn a range of strategies to resolve group conflict. We will also cover understanding the fundamentals of group dynamics which includes Lewin's, Tuckman's and Belbin's theory of group development. Delegates will also look at a range of easy to follow de-escalation models to reduce conflict.
Managing Group Conflict - Course Content
Signs of group conflict
Types of group conflict (colleagues, teams, departments)
Causes of conflict
Triggers of conflict
Conflict strategies
Understanding group dynamics
Managing situations professionally
Who is this course for?
This course on Managing Group Conflict is suitable for individuals who work in a team environment, particularly those who have to deal with conflict resolution or are responsible for managing teams. It is also suitable for individuals who want to develop their conflict resolution and management skills.
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Encouragement and participation in a relaxed learning atmosphere foster motivation and active engagement, leading to successful training.
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If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Friday from 8.30am to 4:30pm. Or complete the contact form.
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