Creative Problem Solving - Jack's Story

Case Study - Before

Jack works for a company that specialises in manufacturing, his work involves spotting areas for improvements. This was a new role for him but one which he was enjoying. He felt that he could benefit from improving his understanding of problem solving and how he could implement effective solutions. Jack was fascinated by root causes analysis methods and how vital they were for his job.

Case Study - After

After attending our Creative Problem Solving course, Jack had learned 18 different techniques for solving a whole variety of problems. With each technique he was able to assess its merits and how they could be utilised in his workplace.

Jack saw a huge benefit in developing a series of flow charts, this would help evaluate problems quicker. He also saw how MOSCOW analysis could be used to clarify system requirements.

Benefits

Jack felt that course had been very beneficial and had been a shrewd investment by his organisation. He spotted a series of problems that could be solved with the methods he had learned.

The course

• Karen - Assertiveness Skills

• Sadia - Conflict Management

• David - Emotional Resilience

• Phil - Time Management

• Carl - Train the Trainer

• Jane - Stress for Managers

• Steve - Effective Communication

• Mel - Assertive Communication

• Arnold - Effective Meetings

• Francine - Minute Taking

• Zach - Complaint Handling

• Jack - Creative Problem Solving

• Trisha - Facilitation Skills

• Peter - Interview Skills

Have a Question?

If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Friday from 8.30am to 4:30pm. Or access the contact from below.

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